Terms of Use
Effective Date: 10 August 2025
Welcome to Ritemails. These Terms of Use ("Terms") govern your access to and use of the Ritemails website, mobile app, and related services (collectively, the "Services"). By using Ritemails, you agree to be legally bound by these Terms.
1. Who We Are
Ritemails is a digital mail management service that allows users to scan, store, and organise letters and post securely with smart actions from AI.
2. Eligibility
You must be at least 16 years old and legally capable of entering into a binding contract.
3. Your Account
- Provide accurate and complete information
- Keep your login credentials secure
- Notify us immediately of any unauthorised use of your account
- You are responsible for all activity under your account
4. Use of the Services
You may use the Services only for lawful purposes and in accordance with these Terms. You agree not to upload unlawful or infringing content, reverse engineer or copy any part of the platform, or attempt unauthorised access.
5. Subscriptions and Payment
- Prices are listed clearly at the point of purchase
- Payment is collected securely through approved providers
- Subscriptions renew automatically unless cancelled
- We may change prices with reasonable notice
6. Intellectual Property
All content, software, logos, and branding on Ritemails are owned by or licensed to us and are protected under intellectual property laws. You may not copy, distribute, or modify any part of the Services without prior written permission.
7. User Content
You retain ownership of the content you upload. You grant us a limited licence to store, display, and process your content solely to provide the Services to you.
8. Service Availability
We aim to provide reliable access but cannot guarantee availability at all times. We are not liable for temporary interruptions or loss of data caused by external factors.
9. Limitation of Liability
To the extent permitted by law, our total liability to you will not exceed the amount paid by you in the 3 months prior to the claim, and we are not liable for indirect or consequential damages.
10. Termination
You may stop using the Services at any time. We may suspend or terminate your access if you breach these Terms or we are required to by law.
11. Privacy
Your personal data is handled in accordance with our Privacy Policy and applicable UK data protection laws.
12. Changes to These Terms
We may update these Terms from time to time. Continued use after changes means you accept the revised Terms.
13. Governing Law
These Terms are governed by the laws of England and Wales. Disputes will be subject to the exclusive jurisdiction of the English courts.
14. Contact
For questions about these Terms, contact: support@ritemails.co.uk